Senior Microsoft Certified
Systems Administrator

  
 

 


Citrix Certified Administrator

Progress Database Administrator

Ricoh Digital Fax Technician

Server +

Network +

A +

 

 		 EXPERIENCE

December 2003

North Carolina Blumenthal Performing Arts Center, Systems and Network Administrator responsible for maintaining all servers, applications, licensing, desktop deployment, Cisco network devices and availability. Maintained a site to site WAN utilizing Proxim Tsunami Multipoint devices. Maintained all backup and restore operations as well as a Disaster Recovery site. Maintained all technical and training documentation. Provided training as needed. Supported two other technicians and database programmer with web site access, design, database security and availability. Supported end users both on-site and remotely. Setup and assisted other venues with VPN access to the Paciolan ticketing database. Researched and recommended new technologies as required. Participated in on-call rotation.

February 2003

IBM Global Services assigned to the Belk Store Services division as a Senior Server Systems Engineer; responsible for supporting 800+ servers across the nation utilizing IBM Director. Supported all programmers and other engineers as needed. Prepared all IBM servers for deployment to store to replace aging systems. Participated in on-call rotation.

April 2002

GE Capital IT Solutions, First Union/Wachovia implementation, Team and Implementation Lead responsible for job assignments to eight other technicians to deploy new desktops, printers and applications to First Union Banks in the North Carolina, South Carolina, Georgia and Florida regions in preperation for the Wachovia take-over.

December 1997

Carolina Wholesale, Systems Administrator, responsible for all servers, maintenance, upgrades, backups and availability; supported all users, maintained all software licensing and deployment. Maintained all network devices.

June 1997

Lockheed Martin for Fieldcrest Canon Co, ERP implementation; supported 200+ database programmers, assisted Systems Administrator with duties as requested, created and deployed desktop configuration for over 300 desktops with 100% success.

April 1997

Configuration Technician for Duke Power Co., setup and implemented all IT equipment for office users. Deployed equipment as required.

December 1988

Opened a home based business, Tarheel Computer Services, offered in home and site support for all Microsoft operating systems and software.

March 1988

Obtained and completed a C+ Programming course, volunteered time at local PC shop as a BBS Administrator and Technician.

EDUCATION

  • Implementing Microsoft Exchange Server 2003, December 2003
  • Progress V9 Database Administration and Tuning, November 2000
  • Installing and deploying Windows 2000 Professional, January 2000
  • Installing and configuring Windows 2000 File, Print and Web Servers, December 1999
  • Creating/Configuring a Web Server with Internet Information Server 4.0, November 1999
  • Microsoft Exchange Server 5.5 Concepts and Administration, July 1998
  • Supporting Microsoft Windows NT 4.0 Core Technologies, March 1998
  • Danville Community College, Business Administration and Management, 1982
  • United States Marine Corps, Tactical Air Control and Electronics 1976 to 1980

TECHNICAL OVERVIEW

  • Microsoft Windows NT/2000/2003 Server Standard and Enterprise
  • DNS, DHCP, WINS
  • DOS 3.0 to 5.0, Windows 95/98/ME/XP/Vista
  • SuSe Linux 10.0 and Unix Aix experience
  • Citrix Presentation Server XP, 4.0 and 4.5
  • Microsoft Terminal Server and connectivity to Wintel devices
  • ABI TMSS, proprietary database program for tracking Events, Event Management, Employee Time and resource allocation
  • Microsoft Exchange Server 5.5/2003
  • Lotus Notes/CCMail
  • Microsoft Office 95/97/2000/XP/2003 and 2007
  • Open Office 2.4.1
  • Cheyenne ArcServe
  • Symantec Backup Exec 11D
  • SAPS v3.20n
  • NetsatisFAXtion 8
  • ZetaFax 7.0 Enterprise Fax Solution
  • ABRA and ADP Payroll/Human Resources applications
  • Take Stock V5.0, proprietary inventory tracking database
  • Progress v9.1 Database
  • Pervasive SQL 8.1 to 2000i
  • Microsoft SQL Server 2000/2005
  • Microsoft Virtual Server, Virtual PC and light use of VMWare Server
  • ScriptLogic Desktop Authority and other Remote Access programs
  • Hyena 7
  • AutoCAD Lite
  • Crystal Reports 8.0 to Business Objects XP

HARDWARE EXPERIENCE

  • Cisco 2620, 3550, 3560, 3570 switches, ASA 5505, 1700 and PIX 515 devices
  • Farallon and Sonicwall PRO 4060 Firewalls
  • Hewlett Packard DL 140, 360 380 series servers
  • Dell, Compaq, Gateway and IBM servers
  • Hewlett Packard, Toshiba, Okidata, Brother, Ricoh and Canon printers, both networked and WiFi
  • 3Com, HP Procurve, SMC and Allied Telesyn switches and hubs

REFERENCES

Provided on request.